Terms of Service
Using Family Hub
These terms govern the Family Hub service. Accounts are for people aged 13 or over, or the higher minimum age of digital consent in their country. Adults create and manage family spaces. Younger children may be referenced in family content, but may not hold or share accounts. The Teen role does not lower the minimum account age.
Your account
Provide accurate details and keep your password confidential. You are responsible for activity through your account. Keep invite codes private and share them only with intended family members. Family admins can manage membership and shared content.
Your content
Use Family Hub lawfully for family and household organisation. Upload only content you have permission to share and do not post harmful, unlawful or infringing material. You retain ownership of your content and grant us the limited right to store and display it to provide the service.
Subscriptions
Paid subscriptions, where available, are purchased through Apple's App Store. The price, duration and any trial terms are shown before purchase. Subscriptions renew automatically unless cancelled under Apple's subscription terms. Manage or cancel them in your Apple account settings. Deleting a Family Hub account does not itself cancel an Apple subscription.
Deletion and availability
You may delete your account in Account settings. Your profile, records and uploaded files are removed, including contributions in families you previously joined. Other members keep their own records. If the last admin leaves, an adult successor is appointed, or the family space is deleted if no adult remains. Items deleted individually can be restored for up to 30 days before permanent removal. Account deletion is permanent. We work to keep the service reliable, but it is provided as available. These terms do not exclude rights or liabilities that cannot lawfully be excluded.
Changes and contact
We update the effective date when these terms or the Privacy Policy change materially and ask you to accept the new version in the app. Contact gavin@altitudedesign.co.uk with questions.